Privacy
Privacy
Draft, October 2026. To be confirmed by Thalata's legal adviser.
Who we are
Thalata Mani Resort, Mavrovouni beach, Gytheio, Laconia, Greece. Contact: reception@thalatamani.com.
What we collect
When you write to us: your name, email, optional phone, dates and message. When you join the early list: your email. We don't store your IP address with your message.
Why
To answer you, to arrange your stay, and, only if you asked for it, to send you news about opening and offers.
Where it is kept
On servers in the European Union, with our email and database providers. We never sell your data.
Cookies
We use analytics cookies only if you accept them in the banner. You can change your choice at any time from the link in the footer.
Your rights
You can ask to see, correct or delete your data, or unsubscribe, by writing to us. You can also complain to the Hellenic Data Protection Authority (dpa.gr).
Caretta, our chat concierge
Caretta, the turtle in the corner of our website and of the Wayfinder day planner, is a chat assistant that answers questions about your stay and passes your requests to our reception team. It runs on an AI model provided by Anthropic.
- What we keep. Your messages and Caretta's replies, and the requests you ask it to pass on (with the name, suite number, dates and contact details you give for them). We keep these so our team can follow up and improve what Caretta knows.
- Remembering you. Caretta only keeps a short profile of you (your name, what you like, anything you need us to know) if you say yes when it asks. You can ask Caretta to forget you at any time, or ask reception.
- How long. Chats and profiles are kept for up to 24 months after your last message. After that your details are removed and only anonymous counts are kept.
- Who sees it. Our team at Thalata, and the service provider who runs Caretta for us as our processor. Your messages are sent to Anthropic to generate replies; Anthropic does not use them to train its models. Data is stored in the EU (Ireland).
- Please don't share card numbers, passwords or health details in the chat. For anything sensitive, contact reception directly at reception@thalatamani.com.
- Your rights. You can ask to see, correct or delete your data by writing to info@thalatamani.com.
Thalata Mani Resort is the data controller.